Special!

Description
In the year 2005, Ruze Shoes opened a store at Santa Anita Mall in Arcadia, California. Since then, we have closed our store and moved our business completely online. We are an independent shoe retailer and do everything we can for our customers, All The Time! We spend most of our day making sure your orders are processed quickly and your questions are answered immediately. We take pride in our customer service and ability to satisfy our customers' needs. We actively search for the best shoes to offer our customers at the best prices. Our prices are typically 30-50% off retail prices. All our goods are first quality and everything is always brand new. We do not deal with used footwear, manufacturer seconds, or store returns. Most of our products have only been in the market for one to two seasons, so you know you are not buying models from a few years ago because no one likes to wear out-dated shoes. We care very much about your feedback, suggestions or concerns, so please let us know if there is anything on your mind or if you just want to talk shoes!

Thank you for the opportunity,

Ruze Shoes
 
Tax Policy
We are required by state law to charge a sales tax in the state that we are located. Therefore, we charge a sales tax to California residents only.
All items ship out in one business day.

Free Standard Shipping: 3-5 business days
(excludes HI, PR and AK)

Two Day: 2 business days

$14.99 for the first item, and $8.99 for eachadditional item

Next Day: 1 business day

$24.99 for the first item, and $14.99 for each additional item

Hawaii, Puerto Rico and Alaska Standard Shipping

Usps Priority Mail 2-3 business days

$9.99 for the first item, and $5.99 for each additional item
Were you not completely satisfied with your purchase? Not to worry! We want to make sure you are happy so we offer a simple return policy. All you need to know is:

• You have 30 days after receiving your shoes to ship them back to us.
• Please include your invoice that came with the package and write “please issue refund” on the invoice.
• You may return your shoes for a full refund provided the shoes are unworn and still contain all of the original packaging. Please send the shoes to:

Ruze Inc.
ruzeshoes.com
5436 Arrow Hwy
Suite H
Montclair, CA 91763

• If you would like an exchange write down the size you would like to exchange for on the invoice and if we have them in stock we will ship them to you. We would suggest writing 2 or 3 different model numbers in the size you want just in the case the original model you bought are sold out.

• Expedited shipping charges are non-refundable (Ex: 1 Day, 2 Day Shipping).
• We will process your refund within 24-48 hours of receipt.

If there are any other questions please do not hesitate to call us at (909) 946-5383, or you can email us at info@ruzeshoes.com

Thank you.
Tel: 1(909)946-5383
Hours: Monday – Friday 8 AM - 5 PM
Email: info@ruzeshoes.com

Mailing Address:
Ruze Inc.
ruzeshoes.com
5436 Arrow Hwy
Suite H
Montclair, CA 91763

How did Victor Yameen go from graduating from the University of California, Irvine with a degree in Information and Computer Science, to selling shoes? It all came down to his passion for fashion in the retail industry. Once he graduated, he wasted no time opening his first business venture, Ruze Shoes, at the Santa Anita Mall in Arcadia, CA. Victor realized that he could expand his business to be an online retailor and thus began his online journey that is still going on today. In the winter of 2008 he decided to close his retail store and focus on his thriving online business. He permanently moved his operation to Upland, CA and has been there ever since. Victor pushed everyone at work to strive and excel all aspects of customer service. Whether it came down to returns, exchanges, special orders, or even if a customer asked a simple question; his golden rule was to make sure we did everything possible to achieve customer satisfaction. He believes this is the key to his success in online retail and continues to be a pioneer in making the customer happy no matter what it takes.  

When it comes to creating a great customer experience, Ruze Shoes is one of the leaders in the shoe business. We actively search for the best designer shoes to offer our customers at the best prices. Our prices are typically 30-70% off the retail price. All of our goods are first quality and everything is always brand new, and most importantly 100% authentic, 100% of the time! We do not deal in used footwear, manufacturer seconds, or store returns. Most of our products have only been in the market for one to two seasons, so you know you are not buying models from years ago. We care very much about your feedback, suggestions, and concerns. So please let us know if there is anything on your mind, or if you just want to talk shoes!